“I wanted to express my sincere thanks for the extraordinary service you provide to my shopping center, Beachcliff Market Square in Rocky River. Our facility looks great! I’m a firm believer in the power of first impressions and our summer landscaping was meticulous. The plant selection really made the center ‘pop’ and the weekly maintenance kept everything looking great.
“Your team delivers great customer service. Even this winter, when I’ve requested additional salting, snow moving, and extra plowing, often late at night or early in the morning, you take my calls pleasantly and promise to take care of it, no excuses, no ‘sorry, we can’t do that today.’ It’s always, ‘we’ll get it done for you.’